---
title: Spotlight on physical appointments
description: We promised it and now it's here! Healthcare providers can now publish bookable times for a physical appointment in their clinic.
---

[Visiba Care – Release Notes ](https://releasenotes.visibagroup.com)

# [Spotlight on physical appointments](https://releasenotes.visibagroup.com/physical-appointments)

 Written by [Andreas Larsson](https://releasenotes.visibagroup.com/author/andreas-larsson) | Nov 28, 2019 5:45:00 AM

We promised it and now it's here! Healthcare providers can now publish bookable times for a physical appointment in their clinic. Patients can in turn book a physical appointment through your app and have a seamless digi-physical experience. Additionally, administrators have the option to attach an appointment template of their choice to a selected reason for visit. Moreover, translations in call chat can be enabled or disabled according to your wishes. Enjoy the new version of Visiba Care!  
*Contains releases: Web 4.12, Android 2.10, iOS 3.13 ***

## Healthcare practitioners

CHANGES:

- Allowing patients to book physical appointments is now available if configured by the administrator.
- First version of attaching data from external digital services to a booked appointment and show it to healthcare practitioner in Office.
- You can now be notified if a patient answers a form in a messaging conversation

IMPROVEMENTS:

- Changed cookie format for smoother authentication when having multiple practice assignments.
- Added notification badge in menu for number of unread messages

BUG FIXES:

- Fixed *My statistics* not showing any data.
- Resources can no longer incorrectly remove themselves as a participant from an Embassy booking using the *Leave* button.
- Fixed Embassy appointment API failing.
- Fixed visual bug in invitation when selecting appointment length.
- Fixed list of appointments in calendar view briefly showing a message that there are no booked appointments while loading the booked appointments.
- Fixed not being able to click the file name to open file in the call chat.

## Administrators

CHANGES:

- Configuring option to book physical appointments is now available.
- Global administrators can now disable and enable the translation functionality in the call chat.
- Appointment templates can now be connected to specific *Reasons for visit*, allowing for more flexibility in patients booking appropriate appointments.

IMPROVEMENTS:

- Changed cookie format for smoother authentication when having multiple practice assignments.
- Username and password are now optional when creating or updating a user.

BUG FIXES:

- Link in breadcrumb-bar now works when navigation from drop-in room opening hours to drop-in room list.
- Fixed preview of questions when creating a form showing the wrong question number.
- The practice filter in list of users no longer loses effect after deleting a user.
- Colour of checkbox text is now again different when a checkbox is selected and deselected.
- Fixed unhandled error when trying to export time series without filling in any values for what to export.
- Entire list element can now be clicked to open user in the user list, instead of just the user’s name.
- Fixed selected filters being cleared in payments list after looking at a payment and navigating back to the list.

## Schedulers

IMPROVEMENTS:

- Changed cookie format for smoother authentication when having multiple practice assignments.

BUG FIXES:

- Fixed the side menu not updating with correct information until you hovered over it.
- Fixed deleted users being shown in the list or healthcare practitioners when rebooking an appointment from one to another healthcare practitioner.

## Patients

CHANGES:

- Patients can now book physical appointments if the feature is activated and set up by the administrator.

IMPROVEMENTS:

- Deep linking functionality now supports multiple practices.

BUG FIXES:

- Can no longer change your form answers from in a messaging conversation.

**Android**

- Fixed 1 h and 24 h push notification appointment reminders not being shown.
- Fixed long forms not working properly.
- Fixed In queue-button being shown in the tab bar even though user had left the queue, causing app to close when clicked.
- Fixed view showing drop-in queue not opening automatically after paying for a drop-in visit.
- Fixed double dialog windows being shown when being removed from a drop-in queue.
- Fixed screen flickering when selecting Free pass or Invoice as payment method when booking an appointment.

**iOS**

- Fixed patient being forced to reinstall the app if the last selected practice had been removed.
- Fixed app closing if trying to click Cancel in a form that had been removed by administrator.
- Fixed push notifications not being sent when receiving a new message.
- Fixed input field lines being the wrong colour in *My profile*.
- Fixed wrong placeholder text for text answer in evaluation after call.
- Long title of Privacy policy screen now line breaks instead of becoming smaller.
- Fixed not scrolling to the top of the page when going to the next page in a form.

**Web**

- Fixed the wrong text being used for planned duration time when receiving an incoming group call.
- Fixed *Reason for visit* and *Appointment time* missing from the booked appointments-side menu in *My cases*.
- Fixed SMS login sending multiple messages if the button was clicked multiple times.

[View full post](https://releasenotes.visibagroup.com/physical-appointments)

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