---
title: Release notes, May 19th, 2022
description: Read all about the new functions, improvements, and bug fixes made in the new Visiba Care release.
---

[Visiba Care – Release Notes ](https://releasenotes.visibagroup.com)

# [Release notes, May 19th, 2022](https://releasenotes.visibagroup.com/may-19th-2022)

 Written by [Simon Leppänen](https://releasenotes.visibagroup.com/author/simon-leppänen) | May 19, 2022 3:00:00 AM

Read all about the new functions, improvements, and bug fixes made in the new Visiba Care release on May 19th, 2022. 

*Contains releases: Office web 5.50, Android 3.50, iOS 3.50, Patient web 4.50, Red Robin 1.50.*

## Healthcare practitioners

 

This is new:

- Ability to handover a messaging case back to your own reception or to another reception. This feature needs to be activated before you can use it.

**Red Robin**

- Ability to fill in evaluation after closing a messaging case.

BUG Fixes:

- When using two Apple AirPods in the call and removing one of them, users could sometimes hear a ringing sound. This issue has now been fixed.
- Participants in the video call could sometimes experience problems when they disconnected from the call, waited for a few minutes and then tried to reconnect to the call again. This issue has now been fixed.
- The date filters in the messaging history were lost when you entered a messaging case and then went back to the messaging history again. The filters are now applied when you come back as well.
- When a participant in the video call sent a file without any text attached, there was an empty text field that was sent as well. This issue has now been fixed.

## Schedulers

IMPROVEMENTS:

- The messaging overview has gotten a fresh design along with two new columns, priority and reason for visit, to be able to better judge if and how to act on a messaging case.

## Administrators

 

IMPROVEMENTS:

- The messaging overview has gotten a fresh design along with two new columns, priority and reason for visit, to be able to better judge if and how to act on a messaging case.

## Patients

IMPROVEMENTS:

**iOS, Android, Web**

- Twilio SDK updated to latest version on iOS.
- Added support for embedding Privacy policy-pdf on website to comply with Google Play regulations.
- Smallcaps in certain texts on iOS changed to normal text to support all typefaces.
- My profile-view technically improved.

BUG FIXES:

**iOS, Android, Web**

- All changes in My profile didn’t take effect, if many different settings were changed at the same time. This issue has now been fixed.
- Norwegian translation for “Mottak” was incorrect. This issue has now been fixed.

**Android**

- The booking view could in rare cases not respond if user hadn’t logged in before initiating the booking flow. This issue has now been fixed.
- User sometimes couldn’t navigate backwards when having selected a physical time for booking. This issue has now been fixed.
- When user changed their name or e-mail address, it looked like the change didn’t take effect even though it in fact did. This issue has now been fixed.

**iOS**

- Reception title became centered if the title spanned over more than one line. This is now fixed.
  
  ## Embassy API
  
   
  
  this is new:
  
    - Ability to start messaging conversations via API.

 

[Click here to go to the main page with all release notes](https://releasenotes.visibagroup.com/).

[View full post](https://releasenotes.visibagroup.com/may-19th-2022)

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