We proudly present some huge news for all users of Visiba Care as well as patients: The participants in a group call have been extended to 10! As of today, up to 10 healthcare professionals, patients, representatives and guests can join in on a video consultation, expanding the possibilities for new digital use cases. In addition, we are now implementing the separation of patients' profiles (name, date of birth, phone number etc) from the medical data in the healthcare side of Visiba Care. Patients can now keep their info in the service for quicker and smoother log-in and registration, without compromising the anonymisation of their medical data. Finally, an impressive bulk of bug fixes has gotten our attention with this release. Enjoy exploring the new possibilities of the update Visiba Care!
Contains releases: Office web 5.8, Android 3.26, iOS 3.26, Patient web 4.26
Healthcare practitioners
NEW FUNCTIONS
- You can invite and conduct a video consultation with up to 10 participants (including you as a healthcare professional).
IMPROVEMENTS:
- The behaviour and stability of a drop-in room queue with more than 20 people is now improved.
- When logging in to Visiba Care, the user is welcomed by a sleeker login screen.
- When inviting to an on-location meeting, the limit of inviting 1 participant is now introduced as a restriction that enables only one participant to be added to the invitation.
BUG FIXES
- Users were not being able to invite colleagues from other receptions than the one they work on. This issue is now fixed.
- If a user added a colleague to an invitation, removed the colleague and then tried to re-add the colleague, this colleague did not appear in the list anymore. This issue is now fixed.
- In some rare cases, the calendar not behaving correctly when a user tried to add an appointment across two dates, when there was already an appointment. This issue is now fixed.
- The button for sending a message to a patient is no longer available in the calendar if the patient’s data has been anonymised for that appointment.
- Users can now change the language before logging in to the healthcare interface.
- The wrong logo was shown at the log-in screen for the healthcare interface. This issue is now fixed.
Red Robin
- The Call button was missing from the patient summary view in drop-in rooms using Red robin. This issue is now fixed.
Administrators
NEW FUNCTIONS:
- The lifetime of the patient profile data is now separate from the lifetime of the medical data. This enables retaining the patients' accounts in the service/app longer without compromising anonymisation of medical data, making life simpler for both patients and healthcare practitioners.
⚠️Contact your Customer Success Manager for more information on changing the lifetime of the patient profile!
IMPROVEMENTS:
- When logging in to Visiba Care, the user is welcomed by a sleeker login screen.
BUG FIXES:
- Users can now change the language before logging in to the healthcare interface.
- The wrong logo was shown at the log-in screen for the healthcare interface. This issue is now fixed.
Schedulers
NEW FUNCTIONS:
- You can invite and conduct a video consultation with up to 10 participants (including the healthcare professional you are scheduling for).
IMPROVEMENTS:
- When logging in to Visiba Care, the user is welcomed by a sleeker login screen.
- When inviting to an on-location meeting, the limit of inviting 1 participant is now introduced as a restriction that enables only one participant to be added to the invitation.
BUG FIXES:
- Users were not being able to invite colleagues from other receptions than the one they work on. This issue is now fixed.
- If a user added a colleague to an invitation, removed the colleague and then tried to re-add the colleague, this colleague did not appear in the list anymore. This issue is now fixed.
- In some rare cases, the calendar not behaving correctly when a user tried to add an appointment across two dates, when there was already an appointment. This issue is now fixed.
- Users can now change the language before logging in to the healthcare interface.
- The wrong logo was shown at the log-in screen for the healthcare interface. This issue is now fixed.
Patients
NEW FUNCTIONS:
- Patients can now join a video consultation with up to 10 participants (including themselves).
- The app now has a new structure, where the patient has direct access to the My cases view from the bottom navigation. This makes it smoother for patients to find their appointments and conversations. We have also added a dedicated Settings view, for a much easier access to all the profile settings.
- Patients can now change their preferred notification settings themselves at any time in the new Settings view.
- The lifetime of the patient profile data is now separate from the lifetime of the medical data. This enables retaining the patients' accounts in the service/app longer without compromising anonymisation of medical data, making life simpler for both patients and healthcare practitioners.
⚠️ Contact your Customer Success Manager for more information on changing the lifetime of the patient profile!
IMPROVEMENTS:
Android
- New, improved design for providing ratings and reviews in Google Play.
- Improved layout of view where patients select a time for an appointment when booking a physical appointment.
iOS
- Improved layout of view where patients select a time for an appointment when booking a physical appointment.
BUG FIXES:
Android
- The Change reception button was shown even in the apps where only one reception was available. This issue is now fixed.
- There was a mismatch with the languages, if a customer was missing a Terms of Service document for one of the specific languages and several languages were activated.
- Patients were not able to access Google Play via the link in the SMS, if they were using Samsung Internet as the browser on their device. This issue is now fixed.
iOS
- In rare cases, guests were not able to enter an appointment. This issue is now fixed.
- The Answer button icon in the lobby was the wrong colour. This issue is now fixed.
- There was a mismatch with the languages, if a customer was missing a Terms of Service document for one of the specific languages and several languages were activated. This issue is now fixed.
- The last-used login method was not pre-selected for next login. This issue is now fixed.
- The form was displayed as empty when a custom deep-link was used to enter the messaging flow. This issue is now fixed.
Web
- The text for the national identification number displaying undefined. It now displays the correct copy.
- There was a mismatch with the languages, if a customer was missing a Terms of Service document for one of the specific languages and several languages were activated.
- The send text was replaced by next when filling in a form and moving on to next step.
- The algorithm only searched 7 days forward, even though the text displayed there are no available times for the upcoming 60 days. The search span is now extended to reflect the text.